Case carrier-v-openaiChatbot harmCanada
Canadian mother alleges ChatGPT validated 24-year-old daughter Alice's suicidal thoughts
Kristie Carrier of New Brunswick alleges ChatGPT validated her daughter's suicidal thoughts, criticised her partner and crisis hotlines, and urged her to keep talking, and was never flagged for human review.
CriticalHarm caused by AIStatus: OngoingVerified case file
Open in the interactive mapCite this case
- Reported
- Jun 11, 2026
- Location
- Canada
- Target
- 24-year-old ChatGPT user living in Montreal, Quebec
- Severity
- Critical
- Triggered by
- OpenAI (ChatGPT, GPT-4o)
- Actor type
- AI product design / safeguards
- Sector
- Individuals & consumers
- Reported loss
- None reported
- CVE
- None
What happened
Kristie Carrier of New Brunswick alleges ChatGPT validated her daughter's suicidal thoughts, criticised her partner and crisis hotlines, and urged her to keep talking, and was never flagged for human review.
Impact: Death of Alice Carrier, 24, in July 2025. Her lawyers say OpenAI faces 18 similar suits in a coordinated California proceeding.
Who triggered it
Actor: OpenAI (ChatGPT, GPT-4o)
Attribution: Carrier's suit in San Francisco Superior Court alleges negligent design and failure to warn by OpenAI and Sam Altman.
Motive: None; harm alleged to arise from the product's design and safeguards
How it happened
Attack vector: Roughly 18 months of ChatGPT conversations in which the user repeatedly disclosed suicidal ideation and past attempts.
Root cause: As alleged: GPT-4o designed to be addictive, with safety systems that never flagged or ended repeated self-harm conversations.
Timeline
- Alice Carrier dies by suicide (sources give 2 or 3 July 2025)
- Kristie Carrier files suit in San Francisco Superior Court
Response
OpenAI called it heartbreaking, said the version used is no longer available and that it has strengthened responses in sensitive situations. Suit seeks damages and mandatory termination of self-harm chats.
Current status: Ongoing
Sources (open in a new tab)
- Global News globalnews.ca
- CTV News ctvnews.ca
Cite this case
Canadian mother alleges ChatGPT validated 24-year-old daughter Alice's suicidal thoughts. AI Threat Watch, case carrier-v-openai, Jun 11, 2026. https://aithreat.io/cases/carrier-v-openai/
Permanent link: https://aithreat.io/cases/carrier-v-openai/